| Shep Hyken Customer Service Speaker |
Fee Schedule
Some of our potential clients request fees before we have an opportunity
to discuss their program, meeting or project. While we would like to have
a discussion prior to quoting the fee, the following is Shep's typical fee
schedule, and can at least serve as a guideline. To get a firm quote, please
contact our office.
Keynote length (up to 90 minutes) $15,000.00
Half-day (approximately 3 hours) $15,000.00
Full-day * (approximately 6 hours) $20,000.00
Cult of the Customer Experience $15,000.00
(approximately 4-5 hours including working breakfast)
These fees are for the 48 contiguous states. Please call for fee quotes for
Alaska, Hawaii, "remote" (hard to get to) destinations and any
international bookings.
TRAVEL EXPENSES: For most cities in the 48 contiguous states,
client will be responsible for ground transportation (from airport to hotel
and back to airport) and hotel. Shep will cover all other travel
expenses which includes air, meals, parking at St. Louis airport,
etc. Please contact us to discuss travel expenses for Alaska, Hawaii and
international destinations.
The above fees are subject to change. In addition, some clients request
consultation, on-site visits and additional research which could increase
the fee.
* A full-day program is approximately six to seven hours (not including
lunch) in length. Please contact us for a quote regarding multiple programs
throughout the day.
Please call us with any questions. Shep looks forward to an opportunity
to work with you!
Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com || http://www.hyken.com
Copyright ©1998-2009 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Home Client Meeting Tools Behavioral Assessments Client Testimonials Fees
Knowledge Products Other Resources Read Shep's Articles Shepard Letter Articles Site
Map Some of Shep's Clients Speaking Topics The Customer Focus Watch a Preview
Video Who Is Shep Hyken
More On Shep Hyken...
Shep Hyken, CSP, CPAE is a customer service and customer experience
speaker and expert. He is also the creator of The Customer Focus™
program. This is a customer service training program that helps
companies develop a customer service culture, creates loyal customers
and creates a better environment for employees (internal customer
service). For more information on The Customer Focus™ program,
please click here. (www.TheCustomerFocus.com)
Some of our potential clients request fees before we have an opportunity
to discuss their program, meeting or project. While we would like to have
a discussion prior to quoting the fee, the following is Shep's typical fee
schedule, and can at least serve as a guideline. To get a firm quote, please
contact our office.
Keynote length (up to 90 minutes) $15,000.00
Half-day (approximately 3 hours) $15,000.00
Full-day * (approximately 6 hours) $20,000.00
Cult of the Customer Experience $15,000.00
(approximately 4-5 hours including working breakfast)
These fees are for the 48 contiguous states. Please call for fee quotes for
Alaska, Hawaii, "remote" (hard to get to) destinations and any
international bookings.
TRAVEL EXPENSES: For most cities in the 48 contiguous states,
client will be responsible for ground transportation (from airport to hotel
and back to airport) and hotel. Shep will cover all other travel
expenses which includes air, meals, parking at St. Louis airport,
etc. Please contact us to discuss travel expenses for Alaska, Hawaii and
international destinations.
The above fees are subject to change. In addition, some clients request
consultation, on-site visits and additional research which could increase
the fee.
* A full-day program is approximately six to seven hours (not including
lunch) in length. Please contact us for a quote regarding multiple programs
throughout the day.
Please call us with any questions. Shep looks forward to an opportunity
to work with you!
Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com || http://www.hyken.com
Copyright ©1998-2009 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Home Client Meeting Tools Behavioral Assessments Client Testimonials Fees
Knowledge Products Other Resources Read Shep's Articles Shepard Letter Articles Site
Map Some of Shep's Clients Speaking Topics The Customer Focus Watch a Preview
Video Who Is Shep Hyken
More On Shep Hyken...
Shep Hyken, CSP, CPAE is a customer service and customer experience
speaker and expert. He is also the creator of The Customer Focus™
program. This is a customer service training program that helps
companies develop a customer service culture, creates loyal customers
and creates a better environment for employees (internal customer
service). For more information on The Customer Focus™ program,
please click here. (www.TheCustomerFocus.com)
| Shep Hyken: Customer Service Speaker and Expert. Providing programs on amazing customer service, customer loyalty, internal service and more. |
| A Customer Service Culture |
| A Customer Loyalty Mindset |
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