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Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com || http://www.hyken.com
Copyright ©1998-2009 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Home Client Meeting Tools Behavioral Assessments Client Testimonials Fees
Knowledge Products Other Resources Read Shep's Articles Shepard Letter Articles Site Map
Some of Shep's Clients Speaking Topics The Customer Focus Watch a Preview Video
Who Is Shep Hyken
More On Shep Hyken...
Shep Hyken, CSP, CPAE is a customer service and customer experience
speaker and expert. He is also the creator of The Customer Focus™ program.
This is a customer service training program that helps companies develop a
customer service culture, creates loyal customers and creates a better
environment for employees (internal customer service). For more information
on The Customer Focus™ program, please click here. (www.
TheCustomerFocus.com)
Home
Client Meeting Tools (For meeting planners who hire Shep)
Behavioral Assessments (Profile My Style)
Client Testimonials
Fees
Knowledge Products
Other Resources
Read Shep's Articles
Seven Strategies To Win Customers For Life
Shep Sent Me
Some of Shep's Clients
Speaking Topics
The Customer Focus
Watch a Preview Video
Who Is Shep Hyken
Email us or call the number below to talk about how Shep can fit into your
next program!
Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com || http://www.hyken.com
Copyright ©1998-2009 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Home Client Meeting Tools Behavioral Assessments Client Testimonials Fees
Knowledge Products Other Resources Read Shep's Articles Shepard Letter Articles Site Map
Some of Shep's Clients Speaking Topics The Customer Focus Watch a Preview Video
Who Is Shep Hyken
More On Shep Hyken...
Shep Hyken, CSP, CPAE is a customer service and customer experience
speaker and expert. He is also the creator of The Customer Focus™ program.
This is a customer service training program that helps companies develop a
customer service culture, creates loyal customers and creates a better
environment for employees (internal customer service). For more information
on The Customer Focus™ program, please click here. (www.
TheCustomerFocus.com)
| Shep Hyken: Customer Service Speaker and Expert. Providing programs on amazing customer service, customer loyalty, internal service and more. |
| A Customer Service Culture |
| A Customer Loyalty Mindset |
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