Shep Hyken interviews Daniel Ramsey, CEO of MyOutDesk. They discuss strategies for adapting to a remote workforce without sacrificing productivity, connection or the customer experience.
“I believe it’s our civic duty to stay productive as a country. Let’s stay productive as a country and get through this together.”
“The times have changed. You have to lead differently, think differently and interact with your vendors differently. The CEOs and leaders who don’t shift are missing a huge opportunity to show authenticity, empathy for their team and create brand loyalty.”
“Your employees and customers are nervous, uncertain and even scared. You owe it to them to communicate at a much higher frequency and much more empathetically than you ever have before.”
Daniel Ramsey is the founder and CEO of MyOutDesk, a virtual assistant company. He founded the company during the 2008 recession to help companies worldwide restructure to a remote workspace.
Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio.
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
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