Do your customers trust you?
David Horsager, MA, CSP, CPAE, is the CEO of Trust Edge Leadership Institute, national bestselling author of The Trust Edge, inventor of the Enterprise Trust Index, and director of one of the nation’s foremost trust studies: The Trust Outlook.
Shep Hyken is a customer service and experience expert, “New York Times” best-selling author, award-winning keynote speaker, and your host of Amazing Business Radio.
“A lack of trust is the biggest expense for organizations and individuals.” – David Horsager
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
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