Shep Hyken interviews Eric Chester. They discuss tips, tactics and strategies on hiring from his latest book, Fully Staffed: The Definitive Guide to Finding & Keeping Great Employees in the Worst Labor Market Ever.
“It starts with being a great place to work. You have to work on that every single day.”
“Hopefully, you’re going to be a better employer tomorrow. If you’re not, you’re standing still and you’re going get run over.”
“If you ask your employees, you will get information that will totally change you and you will find out things you never knew before.”
Eric Chester is an award-winning speaker and bestselling author of five books. His latest book is Fully Staffed: The Definitive Guide to Finding & Keeping Great Employees in the Worst Labor Market Ever.
Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio.
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
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