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“Look: A Practical Guide for Improving Your Observational Skills”

Shep Hyken speaks with James Gilmore, co-author of, “The Experience Economy,” one of the best business books of all time. In this episode of Amazing Business Radio, Shep talks to Jim about his latest book, “Look: A Practical Guide for Improving Your Observational Skills.” Jim shares tips on improving your observational skills and how to gain different perspectives that will help you become more successful at work – and especially with what you do for your customers. You don’t want to miss Jim’s amazing insights!

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“The actions you take are based on the thoughts you have, and the thoughts you have are based on what you see happening in the world.” – Jim Gilmore


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