“Look: A Practical Guide for Improving Your Observational Skills”

Shep Hyken speaks with James Gilmore, co-author of, “The Experience Economy,” one of the best business books of all time. In this episode of Amazing Business Radio, Shep talks to Jim about his latest book, “Look: A Practical Guide for Improving Your Observational Skills.” Jim shares tips on improving your observational skills and how to gain different perspectives that will help you become more successful at work – and especially with what you do for your customers. You don’t want to miss Jim’s amazing insights!