How can you create the best experiences for your customers?
Shep Hyken interviews Jason Bradshaw, the Director of Customer Experience at Volkswagen Group Australia, who believes that you become great by thinking small.
Jason Bradshaw is the Director of Customer Experience at Volkswagen Group Australia. At just fourteen-years-old, he started his own telecommunications and hardware distribution business. This first foray into entrepreneurship gave him a taste of how to offer customers an experience, not just a product. It was there he began a lifelong passion for customer experience.
Shep Hyken is a customer service and experience expert, “New York Times” best-selling author and your host of Amazing Business Radio.
“If you are constantly thinking small, it gets your closer to being number one. And that makes you great.” – Jason Bradshaw
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
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