Shep Hyken interviews Michelle Hayward. They discuss how to create and cultivate the core values and culture that keep companies strong.
“Culture is steeped in values. Values shape behaviors.” – Michelle Hayward
“In order to solve tough problems, you have to be a learner.” – Michelle Hayward
“Transparency is key to designing a culture where people feel that they are truly a part of not only the team, but the work and its outcomes. It makes them able to feel like they can truly commit.” – Michelle Hayward
Michelle Hayward is the CEO of brand and growth consultancy Bluedog Design. She is a graduate of The Kellogg School of Management’s Chief Marketing Officer Program and Dartmouth’s Executive Women Entrepreneurship.
Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio.
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
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