Shep Hyken discusses business etiquette and the cultural differences of doing international business with Tom Eggemeier, President of Genesys, a customer experience software company, specializing in creating great customer service experiences. Doing business internationally can sometimes be tricky. Listen to Tom share some of his experiences and tips on how to conduct business internationally. After all, with the Internet, the world has become a much smaller place.
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“Embrace the different culture, don’t think it’s strange, respect it, understand it, go with the flow.” – Tom Eggemeier