How to Identify Market Opportunities that Your Competitors Miss
Shep Hyken interviews Dr. Jeffrey Magee, one of today’s leading Leadership Strategists. He is the author of Your Trajectory Code and more than 30 other books. They discuss how to stress test your business in the good times so that you are empowered to provide a great experience to your clients even in the bad times.
“Everyone can adjust when they need to but a lot of times, people don’t think about other market opportunities in good times or in bad times.”
“You should still be innovating during the good times so when you are pushed to innovate in the bad times, you are equipped to find phenomenal success pathways.”
“When the leadership sets the tone, everyone goes the extra step to deliver great customer service.”
“Success starts with the right mindset and the right attitude. When you have the servant mindset, everyone wins.”
“Your legacy is what other people do with what you have given them.”
About: Dr. Jeffrey Magee is the author of more than 30 books, three college graduate management textbooks, four bestsellers, and is the Publisher of PERFORMANCE/P360 Magazine, and a Human Capital Developer for more than twenty years. He brings over two decades of Executive and Corporate Development Expertise, with the last decade working in both the start-up to the mature-growth market business sector.
Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio.
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
Sign up for instant access to Shep’s research report on customer service and customer experience.
"*" indicates required fields
© 2023 Shepard Presentations, LLC. All Rights Reserved.
Legal Information | Sitemap | Site by: digitalONDA
Legal Information | Sitemap Legap
Site by: digitalONDA