Customer Service for Valentine’s Day Show a little customer love. How do you do it? Start with your employees. Thought for the day: Romance the employee and they romance the customer. In other words, if you are a part of – or create – a fulfilled, happy and engaged workforce, you will most likely have […]
Show a little customer love. How do you do it? Start with your employees. Thought for the day:
Romance the employee and they romance the customer.
In other words, if you are a part of – or create – a fulfilled, happy and engaged workforce, you will most likely have customers who enjoy and want to do business with you.
And, if your customers know you love them, will bend over backward for them, and do what it takes to not just make them happy, but also successful, they will reciprocate and send a little more love back to you in the form of more business.
I call this corporate love. So how do you go about showing a little love? It’s really no different than what you should be doing all year – not just on Valentine’s Day.
As mentioned already, but worth mentioning again, these ideas are timeless in the sense that they don’t have to be saved for Valentine’s Day. Delivering amazing customer service and showing appreciation to customers and employees is an all-of-the-time thing.
So, what are you waiting for? Show a little corporate love!
Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.
(Copyright ©MMXIV, Shep Hyken)
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