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5 Top Customer Service Articles For the Week of November 21, 2016

Each week I read a number of customer service articles from various online resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. The Future of Social Media (And How to Prepare For It): The State of Social […]

Each week I read a number of customer service articles from various online resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too.

The Future of Social Media (And How to Prepare For It): The State of Social Media 2016 Report by Ash Read

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