How does participation create a customer experience culture?
Shep Hyken sits down with Doug Bell, a customer experience consultant and founder and CEO of The Experience Manager, to discuss the benefits of creating a customer experience movement.
Doug Bell is a customer experience consultant. He is the founder of The Experience Manager, an experience management platform for experience leaders, designers, and producers.
Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio.
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
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