If you show your employees a little love this Valentine’s Day, they will reciprocate with a little love for you, your company, and your customers. Earlier this year, I shared a business prediction for 2023: Companies will focus as much – maybe more – on their employees as they do on customers. If you’ve been […]
If you show your employees a little love this Valentine’s Day, they will reciprocate with a little love for you, your company, and your customers.
Earlier this year, I shared a business prediction for 2023: Companies will focus as much – maybe more – on their employees as they do on customers.
If you’ve been following my work, this isn’t anything new. However, with what is being referred to as The Big Quit, The Great Resignation, and other clever names to describe a problem plaguing many businesses today, we must focus on the employee experience more than ever. What appears to be a mass exodus of employees is an illusion for two reasons:
With that in mind, here are seven ways to show your employees a little love on Valentine’s Day (and any other day of the year):
There are hundreds of other ideas that I could have included. The few I’ve mentioned are easy and fun to do. But let’s end with a serious comment. The cost of employee turnover goes beyond hiring and training. When good people leave, it can negatively impact the morale of other employees, and when people aren’t happy working for a company, the customers can sense it. That can cause customers to leave as well. So, for Valentine’s Day (and every other day of the year), find ways to show your employees a little love.
Shep Hyken is a customer service/CX expert, award-winning keynote speaker, and New York Times bestselling author. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. Connect with Shep on LinkedIn.
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