The first week of October (last month) was National Customer Service Week. I wrote a few extra articles, did a re-release of my first book Moments of Magic, put customer service training videos on YouTube and held a contest for the best “tweeted” customer service tips on Twitter. I thought you would be interested in […]
The first week of October (last month) was National Customer Service Week. I wrote a few extra articles, did a re-release of my first book Moments of Magic, put customer service training videos on YouTube and held a contest for the best “tweeted” customer service tips on Twitter. I thought you would be interested in some of the great tips that were shared. They are great to use as a theme for a team meeting or discussion topic. We had quite a few entries, and here are some of my favorites, including some of the winning entries.
From Peter Madjarov (@PeterMadjarov):
From Tony Dain (@CuriousAvocado):
From Eric De Haan (@Eric_de_Hann):
Several great posts from the bloggers at Communicate Better (@combetterblog):
From Ty Sullivan (@ty_sullivan):
From Ben Holland (@Bsaholland):
From Vala Afshar (@ValaAfshar):
From Chris Hutchings (@Soffelhutch):
If you like these, consider following me on Twitter (@Hyken). Each day I post links to articles, share customer service tips and more. Twitter can be a valuable resource for great tips and information you can use in your business – and even your personal life.
Shep Hyken is a customer service expert, professional speaker and New York Times bestselling business author. For information contact (314) 692-2200 or http://www.hyken.com. For information on The Customer Focus™ customer service training programs go to http://www.thecustomerfocus.com. Follow on Twitter: @Hyken (Copyright ©MMXII, Shep Hyken)
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