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Top Takeaways:


Daniel Burrus is not only the author of The Anticipatory Organization: Turn Disruption and Change Into Opportunity and Advantage he is also considered one of the World’s Leading Futurists on Global Trends and Innovation. The New York Times has referred to him as one of the top three business gurus in the highest demand as a speaker. Shep Hyken is a customer service and experience expert, “New York Times” best-selling author, award-winning keynote speaker, and your host of Amazing Business Radio. “Stop looking at today, because today looks more like yesterday than tomorrow.” – Daniel Burrus     gpmlogo  badgelarge-android  Listen on C-Suite Radio This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
  1. How can I anticipate my customers’ needs?
  2. How can I predict problems before they occur?
  3. How can I create opportunities based on facts?

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