Contact Shep (314) 692-2200

Top Takeaways:


“Brand is the relationship between a business and its customer.” – Lindsay Pedersen “The way a business makes us feel… that is the experience.” – Lindsay Pedersen “Businesses don’t make money by impressing people with cool ads. They make money by attracting and retaining customers.” – Lindsay Pedersen


Lindsay Pedersen is a brand strategist and owner of Ironclad Brand Strategy who recently authored Forging an Ironclad Brand: A Leader’s Guide. She has advised companies from burgeoning startups to national corporations. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
  1. How can I differentiate myself from my competition?
  2. How can I create loyal customers?
  3. Does brand and customer experience go together?
  4. How important is the relationship between my company and my customers?
  5. How can I stop my customers from leaving?

© 2024 Shepard Presentations, LLC.
All Rights Reserved.

Legal Information | Sitemap Legap

Site by: digitalONDA