corporate Brand Archives - Shep Hyken | Customer Service Expert

Define Your Brand

What do you want to be known for? If there were one word or short phrase you wanted to be known for, what would it be? Do you want to be known for your customer service? If you’re in the medical profession, you might want to be known for compassion. One of my favorite stores, Ace Hardware, is known for being helpful. (more…)

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