customer service articles Archives - Shep Hyken | Customer Service Expert

Top Podcasts and Articles of 2024

We have crossed over into the new year, and 2024 is now a history lesson. But there is a lot we can learn from history. In 2024, I wrote 52 Shepard Letter articles and released 52 podcast episodes. Here are the five best from each category. Enjoy – and learn from these “history lessons.” (more…)

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