customer service killer Archives - Shep Hyken | Customer Service Expert

Two Customer Service Experiences to Learn From

I had two bad customer service experiences back to back that completely surprised me. Sometimes the people you do (or want to do) business with just don’t get it. They don’t have flexibility or they don’t take an extra step for one reason or another. They are lazy. Laziness is a customer service killer! (more…)

© 2023 Shepard Presentations, LLC.
All Rights Reserved.

Legal Information | Sitemap Lega p

Site by: digitalONDA