customer service tips | Shep Hyken | Customer Service Expert

AI ChatGPT Assistant Makes Us Smarter

I was just at an industry conference focusing on AI (Artificial Intelligence). Someone commented, “AI is going to make us stupid.” Elaborating on that statement, the commenter’s reasoning was that it takes thinking and problem-solving out of the process. We will be given the answer and won’t have to know anything else. (more…)

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