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Posts tagged "Customer Service Week"

Customer Service Week 2015 InfographicCustomer Service Tips

This week is Customer Service Week. It shouldn’t be a week. It should be all the time. None the less, it has become recognized as a week to celebrate and promote customer service. Take the time to do something special for your customers or employees. Continue reading

Chasing the MoneyThis week is National Customer Service Week and I hope you are taking time to emphasize customer service. I always ask, “Why just a week?”  Shouldn’t we deliver and celebrate great customer service all year – year after year!  How about National Customer Service EVERY Week. I hope you enjoy this article and continue to have an Amazing week.

 Take care of your customer and the money will follow. Continue reading

This week is Customer Service Week. It shouldn’t be a week. It should be all the time. None the less, it has become recognized as a week to celebrate and promote customer service. Take the time to do something special for your customers or employees. Here are some ideas:

– Take the time to write or call your customers to show some (extra) appreciation.
– Have a short customer service training session (or two) for your em
– Each day have employees record an example of when they provide a great customer service experience.
– And, my favorite idea: Buy a copy of “The Cult of the Customer” for your favorite customers and employees.

Shep Hyken is a customer service expert,  professional  speaker and New York Times bestselling business author. For information contact (314) 692-2200 or www.hyken.com. For information on The  Customer  Focus™ customer service training programs go to www.thecustomerfocus.com. Follow on Twitter: @Hyken
(Copyright ©MMXII, Shep Hyken)