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Merrick shares his versions of the DISC behavioral style types, using birds (yes birds) to reference each style. He explains the different behavioral styles and traits associated with each style, making it easy to recognize and properly adapt to each style for better communication. This episode of Amazing Business Radio will help you delight your customers and build better relationships!

“Customers come in different flavors, they have different needs.” – Merrick Rosenberg

 

What questions will this episode answer?

  1. How can I better communicate with customers in order to build better relationships?
  2. How do I gain customer loyalty?
  3. How do I provide better customer service?
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