Shep Hyken\'s Customer Service Blog

Posts tagged "diversity"

From AI to “HIMI”

Human-Inspired Machine Intelligence

Shep Hyken interviews Dr. Natalie Petouhoff. They discuss AI in business—what works and what doesn’t work, how it can help companies and employees succeed, and how we can best utilize it. They also discuss the need for diversity and inclusiveness in the workplace.

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