Contact Shep (314) 692-2200

Top Takeaways:


Blake Morgan is a customer experience futurist. Her first book is “More is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences.” She is also the host of The Modern Customer podcast and a weekly customer experience video series on YouTube. Shep Hyken is a customer service and experience expert, best-selling author and your host of Amazing Business Radio. “You’ve got to be thoughtful, work really hard, and be almost maniacal with your obsession with that customer experience.” – Blake Morgan     gpmlogo  badgelarge-android  Listen on C-Suite Radio This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
  1. What is customer experience?
  2. How do I create better customer experiences?
  3. Why is the customer experience so important?
  4. How do I do more for my customer?
  5. How does Airbnb create better customer experiences?
  6. How does Amazon create better customer experiences?
Save Save

© 2024 Shepard Presentations, LLC.
All Rights Reserved.

Legal Information | Sitemap Legap

Site by: digitalONDA