overcoming bad customer experiences Archives - Shep Hyken | Customer Service Expert

get over it and move on

Something bad happens. There’s nothing you can do about it. It happened—and now you have a choice. You can let it bother you. Let it fester inside of you. Let it impact your mood. Let it ruin your day or your week. Make you irritable and not pleasant to be around. Or… you can get over it and move on! (more…)

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