Peter Voogd | Shep Hyken | Customer Service Expert

“I think when I realized that failure was a part of success, I started approaching it differently. How you respond to failure determines what happens next for you.” – Peter Voogd Click here to listen and subscribe to Amazing Business Radio on iTunes. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.

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