Each week I read a number of customer service articles from various online resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Continue reading
Posts tagged "service management"
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- Guest Blog: How to Benchmark Your Customer Support Metrics — A Quick Guide
- The Convenience Question: How Easy Am I to Do Business With?
- Amazing Business Radio: Tiffani Bova
- 5 Top Customer Service Articles for the Week of August 13, 2018
- Guest Blog: Six Ways Predictive Analytics Enhances Customer Relations
- Amazing Business Radio Show
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- Customer Service Strategies
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