Each week I read a number of customer service articles from various online resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Continue reading
Posts tagged "U.S. Government"
National Customer Service Week is next week (the first week of October). For me this is a national holiday. Not a holiday where you stay home with family or take a day – or a week – off of work. On the contrary, this is a holiday that requires much work to be done.
Every year I say the same thing: National Customer Service Week shouldn’t be a week. It should be a year. For anyone who works, taking care of customers should always be front of mind. After all, without customers you really can’t have a business. Continue reading