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Top Takeaways:


Jeff Day is the CEO of Bluewater Technologies, a Detroit-based technology company that specializes in experiential marketing and events. Jeff and his company want to help enterprising brands better tell their stories. Shep Hyken is a customer service and experience expert and your host of Amazing Business Radio. “If you aren’t already down the path of thinking about how to amplify the experience with customers, utilizing virtual reality, you’re going to be left in the dust.”  – Jeff Day   This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
  1. What can I do to create an amazing experience for my customers before they even have my product in their hands?
  2. How can I use virtual reality in my business?
  3. How can technology help improve the customer experience (CX)?

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