Shep Hyken
Shep Hyken

Contact Shep (314) 692-2200

Shep Hyken
Shep Hyken

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Meet Shep

  • Shep Hyken Is Inducted Into the National Speakers Association Hall of Fame

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Shepard Virtual Training

Shepard Virtual Training: Create a Customer Service Culture!

Do you wish you could have Shep Hyken train your employees one-on-one? Shepard Virtual Training makes this wish a reality! Shepard VT is an interactive online training solution that's the next best thing to in-person training with Shep! The program is available 24/7 so you can train on your schedule.

Courses: The Customer Focus™, Amaze Every Customer Every Time, The Package—Get Customer Focused and Be Amazing, and Five Ways to Create an Amazing Customer Service Experience.

Virtual Training Center

*Ask us about corporate license discounts.

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by Shep Hyken, CSP, CPAE

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Shep's customer service books

Shep Hyken is a Best Selling Author on Customer Service

USA Today

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Shep Hyken

200 South Hanley Rd., Suite 509 • St. Louis, MO 63105

(314) 692-2200

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  • Guest Post: Here Are The Do’s & Don’ts of Social Media Customer Service
  • How to Handle Difficult Customers

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