How would you like to never lose a customer again?
Award-winning speaker Joey Coleman shares the secrets behind not only gaining new customers but also how to make them customers for life. He shares his 100 Days principle, and discusses his new book “Never Lose a Customer Again.”
Joey Coleman helps companies keep their customers. An award-winning speaker, he works with organizations around the world ranging from small startups to major brands such as Deloitte, Hyatt Hotels, Zappos, and NASA. He is the co-host of the “Experience This” podcast with customer thought leader, Dan Gingiss. His First 100 Days methodology fuels the remarkable experiences his clients deliver. In his upcoming book, “Never Lose a Customer Again,” (scheduled for publication March 2018) he shares strategies and tactics for turning one-time purchasers into lifelong customers.
Shep Hyken is a customer service and experience expert, “New York Times” best-selling author, award-winning keynote speaker, and your host of Amazing Business Radio.
“If you get that first 100 days right, all the research shows that you will have the potential for a customer for life.” – Joey Coleman
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
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