There seems to be a lot of talk about artificial intelligence lately, but what do we really know about it? Is it anything like what we see in the movies, like computers taking over the world, or is it something else entirely?
Mikhail Naumov shares in-depth what AI is and what it can do for companies when it is properly partnered with human interaction.
Mikhail Naumov is the Co-Founder and Chief Strategy Officer of DigitalGenius, a venture-backed artificial intelligence company focused on transforming customer service and brand communications. He is the leading voice in the Human+AI movement, which focuses on the seamless interaction of human and machine intelligence in business applications and everyday life. Mikhail was recognized as Forbes’ 30 Under 30 for Enterprise Technology. He is passionate about bringing emerging technologies to life.
Shep Hyken is a customer service and experience expert, “New York Times” best-selling author, award-winning keynote speaker, and your host of Amazing Business Radio.
“AI in and of itself is not a solution. AI is a technology that enables product people and companies to build products that can solve problems and can help people solve problems.” – Mikhail Naumov
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
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