Murph Krajewski is VP of Marketing at Sharpen, a cloud-based contact center platform. He has been in the contact center industry for nearly 20 years, in a variety of roles. These days, Murph is focused on creating better experiences for contact center agents.
Shep Hyken is a customer service and experience expert, “New York Times” best-selling author, award-winning keynote speaker, and your host of Amazing Business Radio.
“Your customers want to feel comfortable and known. Support them in a way that makes them feel both.” – Murph Krajewski
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
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