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Infographics Based on Shep Hyken’s
Annual CX and Customer Service Research

Invest in customer service infographic
What is more important than price in business
customer service communication infographic
how to disrupt you competition infographic
future of customer service infographic
how a social cause can influence your customers
What’s Most Important When Choosing Where to Do Business?
What Are the Most Important Customer Service Experiences in Today’s World?
After a Bad 
Experience, Who Do Customers Tell?
Why Customers Come Back
Are Rewards Programs Important?

Researched and summarized by Shep Hyken,

customer service & customer experience expert

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