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Wowing the Customer

Shep Hyken interviews Tariq Farid, the Founder and Chief Executive Officer of Edible Arrangements International. Tariq is a customer service “fanatic” who has created his success by building a customer service organization. He started the first Edible Arrangements store in 1999, and it has grown into more than 1,200 stores worldwide. Listen as Tariq describes how to build a world-class customer service company and how you can too!

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“Don’t run after money it runs really fast. You’ll never catch it.” – Tariq Farid


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