Top Takeaways: First, some background on PATLive. Some third-party support centers employ thousands of agents, many of whom are overseas. PATLive agents, however, are all located in Tallahassee, Florida. These agents are trained to be like employees of the companies they represent. They provide their clients’ customers with a personalized experience. Before choosing a tool […]
Jackie Gonzalez is the Vice President of Operations at PATLive, the number one rated answering service since 1990. PATLive has a team of live receptionists who ensure great customer service.
Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio.
This episode of Amazing Business Radio with Shep Hyken answers the following questions … and more:
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