Shep Hyken interviews Aransas Savas, experience designer at Stone Mantel, and the co-host of the Experience Strategy Podcast. She talks about the transformational experience and creating a more meaningful and valuable relationship between customers and companies.
“The transformation economy is about understanding what truly motivates and inspires customers to create lasting change in their lives.”
“Meaningful motivation is understanding your customer. It is discovering what excites and energizes them and then builds an experience that responds to those needs.”
“Meaningful motivation creates a more lasting, meaningful, and valuable relationship with the customer and the company.”
“The transformation economy is recession-proof because it is timeless. Historically, humans have always looked for support when making a change in our lives.”
Shep Hyken interviews Aransas Savas, the experience designer at Stone Mantel and the co-host of the Experience Strategy Podcast. She has worked with leading brands such as Weight Watchers, Best Buy, Truist Bank, and Clayton Homes.
Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:
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