Happy New Year It’s a new year. As we kick off 2015, I thought I would share some of my favorite customer service tips. So, here are 15 customer service tips for 2015. Get back to the basics of customer service. Be polite and say please and thank you. Speaking of basics, use the customer’s […]
It’s a new year. As we kick off 2015, I thought I would share some of my favorite customer service tips. So, here are 15 customer service tips for 2015.
Don’t just read this list. Use this list! Choose the tips that resonate with you. Circle them. Then focus on one at a time; one each week. And, be sure to share this list with your colleagues. Maybe even your customers.
Here is to 2015 being your best customer year ever! Happy New Year!
Shep Hyken is a customer service expert, professional speaker and New York Times bestselling business author. For information contact (314)692-2200 or www.hyken.com. For information on The Customer Focus™ customer service training programs go to http://www.thecustomerfocus.com. Follow on Twitter: @Hyken
(Copyright ©MMXIV, Shep Hyken)
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