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Christmas TreeAmazing Customer Service

It’s holiday time. Happy Hanukkah, Christmas, Kwanzaa, and any other holiday you might celebrate this time of year. A few years back I shared a story about an Ace Hardware manager who really went above and beyond for his customer. The story was about a Christmas tree and, during the holiday season, I can’t think of a better story to tell to illustrate an example of amazing customer service. (more…)

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