culture Archives - Shep Hyken | Customer Service Expert

What do you call your Employees?

What do you call your employees… employees? Some companies have chosen to label their employees something other than employees. They call them team members, associates or other more endearing and personalized names and titles. With a little creativity, you can come up with a title for your employees, or even specific jobs, that can have a positive effect on the culture and experience that both the employees and your customers have with your organization. (more…)

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